On a default Plesk installation, tests against all three ports 993, 995 and 465 must succeed and must return the same certificate. Are you sure that .uk is pointing to the correct IP address of your host? It means that there is no certificate set in your mail server. At the moment I'm using the free Wildcard Let's Encrypt associate with the main domain (e.g. It seems that there is no POP3 service running on the host behind .uk or the port is being blocked. SSL handshake has read 0 bytes and written 318 bytes When you renew the host's certificate, does it renew without showing errors? Are your mail clients connecting to the host using the correct host name? Or are they using a domain name, subdomain name or anything else that is not actually covered by the host's cert that is configured on the Tools Settings > Security > SSL/TLS certificates page? From the browser that in your case should show a broken padlock, please check the details of what is displayed there as the certificate, especially the expiration date, screenshot preferred. Does the certificate domain name match the host's main domain name? That is the domain you also use when logging in to Plesk on port 8443. from server pool" at the "Certificate for securing Plesk" and "Certificate for securing mail" and please provide a screenshot from the result, too. It is especially important for sensitive information such as credit card numbers, social security numbers, login credentials, and. Therefore, SSL protects user data during transfer. Please click on the certificate name from ". Secure Sockets Layer (SSL) is a security protocol for establishing an encrypted link between a server and a clienttypically a web server (website) and a browser. a screenshot of the actual host certificate setup (Tools & Settings > Security > SSL/TLS certificates) Could you please be more specific and provide some more insight into your setup, e.g. Actually, at least for me I encounter this description for the first time. I have also not before heard of "many people" having the same issue. Stop and Start the WEB Server (Apache) to activate the certificate. Click on the Service Management menu item. Click the Server item from the left hand menu. Change the certificate for your site to use the new SSL Certificate you have just installed. Enter a password for the account, or click to generate a password automatically.Click to expand.The certificate of the server cannot be the same like the certificate of a domain unless you choose that the domain shall be protected by the default server certificate. Next, click on Server > IP Addresses, then click on the IP Address for your Web site.Click the domain name that you want to access from the list on the following page.Open the domains menu from the left column of the Plesk panel.Click OK at the bottom of the page to create the account.Enter a password for the account or click to generate a password automatically.Go to documentation for the latest version, Plesk Obsidian. Select a Home Directory for the account – leave this field blank if you want to allow the account to access the root folder for the domain. Documentation Release Notes Plesk Use Cases Try Plesk Now Plesk on Cloud FAQ / How-To GDPR Compliance This is documentation for Plesk 12.5.Click the button to add an FTP account.Scroll down this page to locate the domain name you need to update and select the FTP access link.To create additional FTP accounts, follow these steps: In case of a new VPS, there are already several files and folders in the httpdocs folder. You will now see an overview of the folders and files in the httpdocs folder. Click OK at the bottom of the page to apply any changes. Log in to Plesk and go to Websites & Domains.You can change the FTP username and enter a new password here.The FTP username for the domain will be listed on the following page under system user. The FTP server IP, username and password are all correct.Scroll down this page to locate the domain name you need to update and select the web hosting access link.Open the websites and domains menu from the left column of the Plesk panel.To update the default FTP user/password for domains in Plesk follow these steps: We’ll explain below how to reset these details and create additional FTP accounts for domains in Plesk. When you add a domain name to Plesk you will set a username/password for the domain name that can be used to access FTP. Adding FTP accounts and Updating FTP login details If the FTP connection fails, try changing the connection type in your FTP client from passive to active mode. Please note: The folder path may be different if you have not created a new web-space for the domain, if you have added the domain to an existing web-space you will need to enter the correct folder path selected for the domain.
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